1. Registered company details
| Registered name | TRUTERA X (PTY) LTD |
| Trading name | TRUTERAX |
| Legal status | Private company ((Pty) Ltd) incorporated under the Companies Act 71 of 2008 |
| Registration number | 2026/379872/07 |
| Place of registration | Companies and Intellectual Property Commission (CIPC), Republic of South Africa |
| Date of registration | 18 May 2026 |
| Website | https://truterax.com |
2. Address & contact details
- Physical / registered address: SPACES, 50 Long Street, Cape Town, 8001, South Africa
- Address for service of legal documents: SPACES, 50 Long Street, Cape Town, 8001, South Africa (marked for the attention of the Director, TRUTERA X (PTY) LTD)
- General email: hello@truterax.com
- Privacy / data protection: privacy@truterax.com
We operate as an async-first studio; email is the fastest and preferred contact channel and is monitored on business days.
3. Nature of business
TRUTERAX is a Cape Town web studio that designs, builds and maintains websites, web applications and SaaS products for businesses in the Western Cape and worldwide. Every project is quoted to the client’s brief. Clients own the bespoke code. We are POPIA-aligned. We do not sell packaged “from” prices on this website; the approved written quote is the price. Ad-hoc support and development after launch is billed at one standard hourly rate (ask for the current figure with the brief).
4. Office bearers
- Hendry-Stephen Truter, Founder & Director
5. Information Officer (POPIA)
As required by section 55 of the Protection of Personal Information Act, 2013 ("POPIA"), the sole director of TRUTERA X (PTY) LTD serves as Information Officer ex officio until otherwise appointed.
- Email: privacy@truterax.com
- Postal address: SPACES, 50 Long Street, Cape Town, 8001
The Information Officer is registered with the Information Regulator of South Africa. See our Privacy Policy for how we process personal information.
6. Disclosures under section 43 of the ECT Act
Where goods or services are offered through this website, the following information is provided (read together with sections 1-5 above):
- Full name and legal status: TRUTERA X (PTY) LTD, a private company (see §1).
- Registration number, office bearers and place of registration: see §1 and §4.
- Physical address and contact details: see §2.
- Description of main goods/services: see §3.
- Terms of agreement: our Terms of Service.
- Privacy and security: our Privacy Policy describes what personal information we process and the security measures applied; payment and transaction security procedures will be published before any online sales go live.
Online purchasing is not yet available on this website. Before we begin offering products for sale or subscription online, this section will be expanded with the remaining section 43(1) particulars for electronic transactions, including full pricing, manner of payment, delivery terms, the record-of-transaction access period, our return/refund policy, and consumers' cooling-off rights under section 44 of the ECT Act.
7. Memberships, accreditation & codes of conduct
TRUTERAX is not currently a member of any self-regulatory or accreditation body and does not subscribe to an industry code of conduct. This section will be updated if memberships or accreditations are obtained.
8. Related policies
9. Regulatory contacts
- Companies and Intellectual Property Commission (CIPC): cipc.co.za
- Information Regulator (South Africa): inforegulator.org.za